Your privacy is important to us, and in this statement,  we set out the ways in which your data is used, shared and managed by us in line with the data protection act 1998 (DPA) and the new General Data Protection Regulation (GDPR).

Who we are

The data collected from you is managed by The Spa Collaborative.

The company details are as follows:

Name: The Spa Collaborative

Address: 1 The Grange, Bristol, BS9 2RD

Company number: 11143971

Any issue relating to your data should be sent to hello@thespacollaborative.com. Please feel free to contact us should you have questions about how we store and manage your data. We are happy to provide a copy of the data we store for you at any time.

Consent

By using this website, you consent to the use of cookies which help us improve your experience and to analyse our website traffic. A copy of your IP address and the pages you have visited is stored by us when you use this site. If you do not wish for cookies to be collected, you must cease using this website immediately.

When you provide your personal information at the time of purchasing a product you consent for us to record and store this data in Customer Relationship Management Software and our website email lists. If you wish for this data to be destroyed following your purchase, please let us know.

When you subscribe to our marketing materials, you consent to the collection of your data, and the usage of it for that specific reason only. You may tell us if you would like to withdraw your consent at any time, either by contacting us on hello@thespacollaborative.com or using the unsubscribe link on any of our marketing materials.

What we collect

We may collect, but are not limited to collecting, the following information:

- Your full name

- Contact information including email address and phone number

- Demographic information such as postcode, preferences and interests

- Other information relevant to customer experience 

Why we collect this data and why we need it

We collect this information to provide you with a satisfactory customer experience, for the following reasons:

- Management of your enquiry.

- For mailing list subscribers, we will contact you up to four times a month with tips, information and latest industry news. 

- We may occasionally use the data for targeted social media advertising

- We may use the information to improve our product offerings and services

How long will we keep your data

Your data will be stored indefinitely unless you opt for us to delete it from our records. If you unsubscribe from our emails your preferences will be updated, and your personal data will be destroyed.

Security

All data collected is stored on password protected devices for security purposes and will never been shared with any third parties. Mailing list data is stored and managed using Squarespace Email.

The Spa Collaborative is committed to safeguarding and securing the information collected to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

WEBSITE HOST

thespacollaborative.com is powered by Squarespace and is hosted on Squarespace servers. For more information, you can read the Squarespace privacy policy.

Links

When you click outbound links on thespacollaborative.com, they may direct you away from our site. The Spa Collaborative are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Analytics

The Spa Collaborative uses Google Analytics to help us track who visits our site and the content enclosed, allowing us to update and improve the user experience.

Comments and content

Upon posting comments or content on thespacollaborative.com you should be aware that any personal information you choose to provide there may be read, collected, or used by other users of thethespacollaborative.com as well as other third parties. We are not responsible for the information you choose to submit in these forums. We cannot guarantee that other users have not made copies of and/or will not use such information outside of thespacollaborative.com. We are not responsible for information you choose to post on thespacollaborative.com.

Social Media

thespacollaborative.com includes links to various social media sites including, but not limited to Facebook, and Instagram, YouTube and Twitter. When you interact with these platforms, any information you provide is publicly viewable outside of thespacollaborative.com. Each social media platform has its own privacy policies which you should be aware of. If you do not wish for this information to be disclosed on these platforms, then you should not use these tools. We are not responsible for information you choose to post outside of thespacollaborative.com.