ABOUT US
The world’s leading experts in
Luxury Spa & Wellness
These bold words are backed up by the breadth of experience of our team and our proven track record of increasing unit and revenue growth and adoption of concepts in managed and outsourced spas
WE UNDERSTAND THE ANATOMY
OF SPA + WELLNESS
Creative and flexible in approach, here at The Spa Collaborative we develop future-orientated quality concepts into operationally effective and commercially successful profit centres to create moments your guests will never forget.
From concept to operational development, we’re with you every step of the way.
AS A TEAM WE HAVE
Launched and partnered with spas in 6 continents and 40 countries around the world
Developed 6 multi-continent global spa concepts that will be implemented into over 200 hotels over the next 3 years
Developed the brand and visual identity of 3 successful global spa brands
THE SPA COLLABORATIVE EXECUTIVE TEAM
THE SPA COLLABORATIVE EXECUTIVE TEAM
Lauren Moloney
CEO + FOUNDER
As CEO of The Spa Collaborative Lauren encourages her team to challenge the status quo, unpick problems, deep mine data and craft amazing solutions which can be implemented and measured – together.
She founded The Spa Collaborative in 2016, after 15 years of specialising in commercial spas, business growth and multi-site concept development working for and with the likes of Peninsula, One&Only, Four Seasons, Ritz-Carlton, Viceroy, Corinthia Hotels, St Regis and W.
Lauren is a proud mother to her two sons, dedicated to her family and loves to travel, living as sustainably as she can.
Kathryn Cousins
DIRECTOR OF OPERATIONS & DEVELOPMENT
Kathryn is responsible for delivering innovative future-orientated concepts that inspire spa teams, improve financial performance and result in a truly luxurious wellness experience that exceeds all guest expectations.
She has worked in leading spas worldwide over the last 20 years including The Spa at Gleneagles and managing The Landmark Mandarin Oriental in Hong Kong.
With strong communication skills, operational know-how and an eye for trend-spotting, Kathryn consistently transforms the guest experience with smooth operational success
She is a mum of two, a self-proclaimed Podcast Addict and as a native Scot, is firmly committed to days outdoors.
OUR WORKING PRINCIPLES
COMMERCIALLY ORIENTATED
Our commitment is to grow revenue, improve efficiency and innovate & cultivate an expert, motivated spa team
BLENDING LOCAL WITH GLOBAL
Our approach respects geographical diversity and cultural influences whilst remaining mindful of global trends and expectations
FLEXIBLE METHODOLOGY
We respond to the unique needs of your business and region using tools conceived from real-world needs we see and respond to daily
ACCOUNTABLE FOR RESULTS
When you win, we win. That’s why we remain in touch to ensure what’s been implemented works for you and delivers results
COLLABORATIVE STYLE
We partner with brands and suppliers to find the best solution, valuing inclusivity and diversity at all times
SUSTAINABILITY AWARE
We aim to create positive change through our enterprise; developing exceptional spas with profitable sustainably-minded wellness experiences
“Our vision is a world in which wellness has a positive, enduring effect on the condition of the planet.”
– Lauren Moloney, CEO Founder
READY TO TAKE THE NEXT STEP?
Either book a call or send an email to start the conversation and begin your journey with The Spa Collaborative
EXPLORE OUR SERVICES
Whilst our packages are tailor-made to suit your specific needs, you can take a look at our services to get a taste of what we do