LUXURY SPA IS OUR BUSINESS.
WE EXIST TO GROW YOUR SPA BRAND, BUSINESS AND PEOPLE.
TRANSFORMING WELLNESS, WITH TRUSTED RESULTS.
INNOVATE | IMPROVE PERFORMANCE | GROW ENGAGEMENT
LUXURY HOTELS + SPAS
Partnering with independent luxury hotels and hotel groups worldwide
FOR SPA PROFESSIONALS
Sharing knowledge, best practice and education with Spa Professionals
FOR WELLNESS + SPA PRODUCT BRANDS
Developing strategic tools to best serve the luxury spa market
CORPORATE SPA + HOTEL BRANDS
Collaborating with Corporate Spa and Hotel Brands on Spa Concepts
A GLOBAL VIEW WITH A LOCAL APPROACH
WE OFFER YOU THE METHODS TO DELIVER EXCEPTIONAL RESULTS
BUSINESS STRATEGY + SOLUTIONS
Drive business development with best practice solutions that empower you with the tools to grow your business
TRAINING + TEAM DEVELOPMENT
Unlock success with training for spa professionals that supports commercial results and guest experience
SPA BRAND + CONCEPT CREATION
We collaborate with the world’s largest hotel groups to innovate and grow spa brands
SPA DESIGN + DEVELOPMENT
Transform your vision into a spa that delivers a first-class guest experience balanced with commercial return
SUCCESSFUL SPA BUSINESS DEVELOPMENT
OUR BUSINESS DNA
Through decades of experience, we’ve codified the foundations to a globally renowned and commercially successful spa operation.
We work behind the scenes to provide profit-focused services - commercial, effortlessly implemented advice and tools that develop brands, prestige and growth in a purpose-driven sustainable way.
We cover all aspects of a spa’s operation from concept development, design and pre-opening, through to launch and daily operations.
Innovation | Growth | Empowerment | Sustainability | Wellness
UNLOCK RESULTS
INNOVATE
Stay at the competitive edge with a constant pipeline of new ideas and initiatives.
MEASURE & EVALUATE
Measure all areas of your operation, get actionable insights and continuously improve
IMPROVE PERFORMANCE
Access tested techniques proven to increase revenues, improve flow-through and reduce costs
GROW ENGAGEMENT
Increase guest engagement and brand advocacy with an emotionally intelligent team and guest experience
GROW AUDIENCE
Influence and inspire sales in each market segment from hotel guests to members
EXPERT TEAM
Implement strategies and best practices to retain and engage top talent
OUR CLIENTS
We have launched and partnered with luxury spas in 40 countries around the world in a range of spa models – becoming an essential behind the scenes support in developing successful spas.
Our clients count on our global spa knowledge and forensic understanding of the sophisticated spa guests’ expectations. We keep the wellness of guests, teams and the environment at the forefront of our thinking, knowing that wellness and spa guests consistently generate higher spends, ADRs and longer stays. Collaborating with us ensured that phenomenal guest experiences also drive financial return.
